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Accessibility policy

Website accessibility means easy access to site content and features for the clientele of Emploi-Québec. Three government standards in the area of accessibility set the guidelines for websites, downloadable documents and multimedia productions.


As at March 3, 2014, the Conseil de gestion de l'assurance parentale website partially met the requirements specified in the accessibility standards listed on the Québec government site Standards sur l’accessibilité du WebLink to external site. (in French only). We will be making changes over the coming weeks in order to improve our compliance with these standards.

The Conseil de gestion de l'assurance parentale site integrates the best practices for the use of XHTML and Cascading Style Sheets (CSS), as recommended by the World Wide Web Consortium (W3C)Link to external site.. These practices allow website developers to make site content accessible to persons with disabilities, by means of voice browsers, screen readers and Braille pages.

Non-compliant content

The following aspects of the Emploi-Québec website do not comply with the three government standards:

  • error messages for the “Contact us” form in the “To reach us” section
  • downloadable documents
  • Tables are used for layout purposes on some pages in this website.

We will be adapting the non-compliant content covered by the government standards over the coming months, in order to make it accessible.

CGAP cannot guarantee the accessibility of certain content provided by third parties not subject to the government standards.

Validation tools

We have tested the site using the following technologies:


  • Internet Explorer 8
  • Firefox 22
  • Chrome 17

Complementary tools

  • Web Developer Toolbar, release 1.2.5 for Firefox
  • Accessibility Toolbar, release 1.5.61 for Firefox
  • Firebug, release 1.11.4 for Firefox
  • Colour Contrast Analyser, release 2.2

Text size

If you use Internet Explorer, Firefox or Chrome and your mouse has a scroll wheel, hold down the “Ctrl” key and roll the wheel to change the text size.

You can also increase or reduce the text size by holding down the “Ctrl” key and the “+” or “-” key. Hold down “Ctrl” and press “0” to return to your browser’s default text size.

Browser menu

The following instructions explain how to adjust the text size using different browsers. You can also consult your browser’s “Help” function.

Internet Explorer

  • Click “View” in the menu bar
  • Click “Text size”
  • Choose the desired size (“Larger,” “Largest,” etc.)

Mozilla Firefox

  • Click “View” in the menu bar
  • Click “Zoom”
  • Click “Zoom in” or “Zoom out”


  • Depending on your version of Chrome, click the wrench icon or the Chrome menu icon (three horizontal stripes) on the browser toolbar
  • Go to the “Zoom” section and click “+” to make the text larger


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PDF file : PDF file

Need help?

If you have trouble consulting the website, you can get telephone help across Québec, weekdays from 8:30 a.m. to 4:30 p.m. (except Wednesdays, when the help line is accessible from 10:00 a.m. to 4:30 p.m.), by contacting 1-877-767-8773 (toll-free number).


Feel free to send us an email at if you notice a mistake on the site or want to submit a comment.

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Last update: 2014-03-06

Note: The information contained on this website cannot be used for legal interpretation purposes and does not replace the provisions of the relevant statutes and regulations.